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New Survey Looks at Patient Experiences with Medical Error

The vast majority of Americans are having positive experiences with the health care system, but 21 percent of adults report having personally experienced a medical error, according to a new national survey released today by the IHI/NPSF Lucian Leape Institute and NORC at the University of Chicago. The survey further finds that, when errors do occur, they often have lasting impact on the patient’s physical health, emotional health, financial well-being, or family relationships.

The nationwide survey of more than 2,500 adults was conducted by NORC from May 12–June 26, 2017. The survey expands on a 1997 survey conducted by the National Patient Safety Foundation (NPSF), which merged with the Institute for Healthcare Improvement (IHI) earlier this year.


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